Important Shipping Update

Please note that ongoing disruption across major shipping routes and logistics networks connected to the Middle East may cause delivery delays beyond our usual estimates. While we continue to dispatch orders as quickly as possible, some shipments may take longer than expected due to rerouting, congestion, reduced carrier capacity, and changing transport conditions. We appreciate your patience and understanding.

Because each journal is custom-made and personalised, orders take a little longer than standard, off-the-shelf products. Please read the details below before placing your order.
Processing & Production Time
All personalised journals are made to order. Please allow 7–10 business days for your journal to be produced and prepared for dispatch.
Shipping Time
Shipping time begins after your order has been dispatched. Delivery timeframes can vary depending on your location and local carrier performance.
Shipping Confirmation & Tracking
Once your order ships, you will receive a shipping confirmation email with any available tracking details. This email confirms that your journal has been dispatched and is on its way to you.
Shipping Restrictions:
Currently we are having difficulties with Canada Post due to ongoing strikes. At this stage we are charging $15 flat fees for addresses in Canada.
We do not ship to following countries:
Belarus
Region of Crimea
Cuba
Iran
Johnston Island
North Korea
Russia
Saint Pierre Et Miquelon
South Sudan
Sudan
Syria
Republic Of Turkmenistan 
Ukraine
Wake Islands
Yemen Arab Republic
Venezuela

Order Updates
You will be kept updated via email, including notification when your order has been shipped.
Address Accuracy
Please ensure your shipping address is correct at checkout. If an incorrect address is provided, delivery delays may occur. If you notice an error, contact us as soon as possible—changes may not be possible once your journal has entered production.
Delays
While we do our best to meet the stated timeframe, delays can sometimes happen due to high demand, carrier delays, customs processing (for international orders), or factors outside our control.
Questions
If you have any questions about your order or shipping status, please contact our support team and include your order number and email: contact@spiritualinsights.info